Practical guides for local businesses on getting more customer reviews and growing an online reputation.
Plaudit: Review Card is an iPhone app that shows a branded QR code for your Google reviews, or texts the link. What it does, doesn't do, and who built it.
Why Google removes reviews, how to tell removed from delayed or deleted, what you can report or appeal, and how to keep genuine reviews from disappearing.
Word-for-word scripts for asking customers for reviews in person, by text and by email, with Google as the example. Plus timing, rules and follow-ups.
High open rates but low review completion? The drop-off usually isn't the ask — it's the page between the click and the review platform. Here's how to find it.
Copy-paste Google review response templates for 5-star, negative, fake, and unfair reviews — plus a simple response framework any team can follow.
A complete guide to getting more Google reviews: create your review link, ask at the right time, automate requests, and stay compliant with Google's policies.
Find your Google review link in under 2 minutes, then shorten it and turn it into a QR code — everything you need to start collecting reviews today.
What to do when you get a fake Google review — how to spot one, report it correctly, respond safely, and protect your rating when removal fails.
Google says review checks can take a few days. How to tell a normal delay from a spam filter, wrong listing or removal, and what to do as owner or reviewer.
Review request software compared for small businesses: 7 tools with prices checked in September 2026, SMS support, contract terms and who each suits.
SMS review requests get answered. Get text message templates, timing rules, SMS vs MMS, 10DLC and short code guidance, and US, UK and NZ rules.
Write a review request email that gets opened and answered — grab our templates, subject lines, and timing rules. Free to copy today.
Learn how review automation works, when to send requests, and how to choose the right software to collect more reviews without manual follow-up.
Most happy customers intend to leave a review — they just forget. Here's why review collection fails and how automation solves it.