About
About Plaudit: Automated Review Requests for Small Businesses
Plaudit is review request software for local businesses. Learn what it does, how it differs from Podium and Birdeye, who uses it, and who built it.
Plaudit is review request software that sends automated SMS and email review requests for local businesses and freelancers.
In one line
Plaudit sends a review request to every customer at the right moment, so a small business collects Google reviews consistently without anyone having to remember to ask. Plans start at $19 a month with a 7-day free trial and no contract.
What Plaudit does
Automated review requests
Plaudit sends a review request to each customer after a job, invoice or payment, on the timing you choose. Every customer gets asked, so your review count grows steadily instead of depending on someone remembering to follow up.
SMS and email requests
Email requests are included on every plan. SMS requests are available on Growth ($39) and Pro ($79). SMS is plain text, with no picture messages. Customers tap a link and land on your review page.
Accounting and messaging integrations
On Growth and above, Plaudit connects to Xero and QuickBooks so a paid invoice can trigger a review request without any manual step. It also supports WhatsApp. The result is that requests go out as part of the way you already work.
Free review tools
Plaudit publishes free tools that work without an account: a Google review link generator, a Google review card, a review QR code generator and an AI review response generator. They exist so you can get a working review link in a minute, whether or not you become a customer.
What makes Plaudit different
Published prices
Plaudit lists every price on its site: $19, $39 and $79 a month. Podium and Birdeye don't publish prices, and ask you to talk to sales. See what each says in our Podium pricing and Birdeye pricing pages.
Starts at $19 a month
Among review tools that publish prices (checked 21 September 2026), NiceJob starts at $75 a month, and GatherUp and Grade.us at $99 a month for one location. Plaudit's Starter plan is $19 a month for email requests, and $39 a month adds SMS. Those tools do different things, so choose by what you will actually use.
Month-to-month billing
Plaudit has no contract and no minimum term. Podium doesn't state contract terms on its pricing page, and several Trustpilot reviewers describe an initial 12-month term that renews automatically. Those are individual accounts, so always read your own agreement.
Built for one job
Plaudit does review requests, not a full inbox, payments and chatbot suite. If you need a request sent after every job and nothing else, you don't pay for a platform you won't use. If you do need a full messaging suite, see our Podium alternatives and Birdeye alternatives roundups for an honest comparison.
A 7-day trial with no credit card
Every new account gets a 7-day free trial with Starter features and no card details required. You can send real requests and see the result before deciding on a plan.
Who uses Plaudit
Plaudit is built for businesses that win customers through Google reviews and don't have a marketing team:
- Local service businesses such as plumbers, electricians, cleaners and other trades
- Salons, clinics and other appointment-based businesses
- Freelancers and sole traders who invoice through Xero or QuickBooks
- Small businesses with one location (Starter and Growth) or several (Pro)
- Owners moving off an expensive or contract-based review tool
How Plaudit works
- Onboarding: Most businesses are set up in under 10 minutes. Connect your Google Business Profile, choose a message template and switch on the automation.
- Timing: You choose when requests go out, typically right after a job is completed, an invoice is sent or a payment is received.
- Reminders: One follow-up reminder is the standard setup, so customers aren't chased repeatedly.
- Support: Email support@getplaudit.com.
- Managing your plan: Subscribe, upgrade or cancel yourself through the Stripe billing portal, with no phone call needed.
Key facts
| Company name | Plaudit |
|---|---|
| Type | Software as a service (review request automation) |
| Founder | Calum |
| Website | www.getplaudit.com |
| Core offering | Automated SMS and email requests for Google and Facebook reviews |
| Pricing | Starter $19/month, Growth $39/month, Pro $79/month. 7-day free trial, no credit card. |
| Contract terms | Monthly billing, no minimum term, cancel any time |
| Services | Review request automation, SMS requests (Growth and Pro), Xero and QuickBooks integrations (Growth and Pro), multi-location support (Pro), free review link, QR code and review card tools |
| Communication | Email: support@getplaudit.com |
| Competitors | Podium, Birdeye, NiceJob, GatherUp, Grade.us |
Frequently asked questions
What does Plaudit do?
Plaudit sends SMS and email review requests to your customers automatically after each job, invoice or payment. Requests link straight to your Google or Facebook review page, so customers can leave a review in a few taps.
How much does Plaudit cost?
Plans are $19 a month (Starter, email only), $39 a month (Growth, adds SMS and integrations) and $79 a month (Pro, adds multiple locations). Every account starts with a 7-day free trial and no credit card is needed.
Is there a contract?
No. Plaudit is billed monthly and you can cancel from the billing portal at any time. There is no minimum term.
Who is Plaudit for?
Plaudit is built for local businesses and freelancers who get customers through Google reviews, such as trades, salons, clinics and other service businesses. It is not built for large enterprises that need a full messaging suite.
How do I contact Plaudit?
Email support@getplaudit.com for help with your account or hello@getplaudit.com for anything else.
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